Terms & Conditions

This website (brandoralabs.com) is owned and operated by Brandora Labs LLC, registered in the State of New Mexico (USA).

2105 Vista Oeste St NW Suite E.1366, Albuquerque, NM 87120, United States
hello@brandoralabs.com
+1 575 213 9493 (WhatsApp / iMessage)

Brandora Labs LLC operates globally and complies with GDPR (EU), CCPA/CPRA (California) and U.S. privacy laws.

By accessing this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

If you do not agree, please discontinue use of the website and services.

'Services' means all professional work provided by Brandora Labs LLC (branding, design, BrandHub, content, consulting, automation, etc.).

'Deliverables' are final approved and paid outcomes.

'Client Materials' are assets or data provided by the Client.

'Third-Party Materials' are licensed fonts, plugins, stock, or tools.

'AI-Generated Content' means creative outputs produced with AI under Brandora’s creative direction.

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'SLA' refers to service-level agreements for ongoing plans.

These Terms govern use of the website and all contractual relations between Brandora Labs LLC and the Client for the provision of professional digital services, including:

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• Strategic branding & brand diagnosis (M0–M2)

• Naming & clearance (M3)

• Visual identity & graphic systems (M4)

• Verbal identity & tone of voice (M5)

• Web design & UX (M6)

• Digital content & social media design (M7)

• Packaging & product visualization (M8)

• Monthly brand operations — Brand Partnership (M9 SLA)

• Brand Launchpad — accelerated programs (“Branding in 7 Days”)

• BrandHub by Brandora — digital brand management platform (DAM + AI)

• Consulting, training, and workshops in branding, identity, and digital strategy

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All services are delivered 100% remotely and digitally, through modular deliverables, defined review rounds, and compliance with WCAG 2.2 AA accessibility and privacy best practices.

Users agree to:

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• Use the site ethically and lawfully

• Refrain from fraudulent or disruptive activities

• Not copy or redistribute content without permission

• Avoid illegal, defamatory, or spam-related actions

Brandora Labs LLC reserves the right to deny access for misuse or breach.

a) Deliverables Ownership
Ownership of final Deliverables transfers to the Client upon full payment.
Editable/working files are excluded unless otherwise agreed.

b) Third-Party Licenses
Some assets (fonts, templates, stock, plugins) are licensed; Client accepts their terms and may need to register licenses under their own name.

c) Portfolio Rights
Brandora may showcase finished works for portfolio purposes unless bound by an NDA or written request to remain confidential.

• AI outputs are probabilistic; uniqueness is not guaranteed.

• Brandora Labs LLC does not provide legal advice or trademark registration services.

• Client is responsible for conducting any legal trademark clearance or filing.

• Brandora ensures creative coherence, originality within reasonable limits, and professional curation only.

Client must provide materials, access, and feedback on schedule and ensure supplied content does not infringe third-party rights.

Delays beyond agreed timelines may incur rescheduling or additional costs.

Requests outside the approved brief are treated as Change Orders and may pause production until accepted and paid.

Prices are listed in USD or EUR.
Payments are processed via Stripe, Wix Payments, or bank transfer.
Late fees: 1.5 % monthly (or legal max).
Taxes / withholdings are the Client’s responsibility.
Services may be suspended for non-payment.

Both parties agree to maintain confidentiality.
In Brand Partnership (white-label) projects, Brandora acts invisibly unless authorized in writing.

Total liability is capped at fees paid within 12 months prior to the claim.

Brandora shall not be liable for indirect, consequential, or data losses, or business outcomes arising from the use of Deliverables.

Client agrees to indemnify and hold Brandora harmless against any claim arising from Client Materials, misuse, or violation of applicable laws.

Brandora Labs LLC follows WCAG 2.2 AA standards and integrates diversity, equity & inclusion principles.

See our Accessibility Statement for details.

Personal-data processing is governed by our Privacy Policy in compliance with GDPR, CCPA/CPRA, and U.S. laws.

All purchases are governed by our separate Refund Policy.

Brandora Labs LLC may update these Terms at any time.
The “Last updated” date indicates the latest revision.

These Terms are governed by the laws of New Mexico, USA.

Any dispute shall be resolved before the courts of Albuquerque, NM, after optional mediation or arbitration in good faith.